PRIVACY POLICY

XAU/USD TRADING GROUP, PRIVACY POLICY

We will comply with obligations imposed by us by applicable Data Protection Legislation.

Why do we collect personal information?

We collect personal information for the following purposes:

  • to conduct our business of providing our products and services to our clients;
  • to enter into contracts with sub-contractors to conduct our business;
  • to assess applications by individuals to provide them with our products and services;
  • complying with our legal obligations
  • to comply with our legal obligations; and
  • to help us manage and enhance our services.

We may also obtain information from time to time through market research, to enable us to improve our services or to consider the wider needs of our customers or potential customers.

The personal and sensitive information we collect generally consists of name and contact details (including telephone and e-mail).

About whom do we collect personal information?

The type of information we may collect and hold includes (but is not limited to) personal information about:

  • individuals;
  • third parties;
  • prospective employees; and
  • other people with whom we come into contact.

Dealing with unsolicited personal information

If we receive personal information that is not solicited by us, we will only retain it, if we determine that it is reasonably necessary for one or more of our functions or activities and that you have consented to the information being collected or given the absence of your consent that it was impracticable or unreasonable for us to obtain it under the circumstances.

How might we use and disclose personal information?

When we refer to “use“ of personal information, we mean use within our organization for the purposes outlined above. When we use the word “disclose” we mean providing the information to persons outside of our organization.

We may use and disclose personal information for the primary purposes for which it is collected, and also for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorized by the Privacy Act. Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless the individual agrees otherwise, or where certain other limited circumstances apply (e.g., where required by law).

We may use and disclose personal information for the following purposes:

  • to conduct our business of providing our products and services to clients;
  • to register and handle product warranties, and product warranty claims;
  • to enter into contracts with sub-contractors to conduct our business;
  • to assess applications by individuals to provide them with our services;
  • to communicate with individuals, by providing them from time to time with information contained in newsletters, emails or brochures;
  • to comply with our legal obligations; and
  • to help us manage and enhance our services.

When you provide your contact details as part of a survey or market research questionnaire, we may ask for your name, address, and e-mail address so we can conduct the survey and thereby enhance our services. We may ask for other information to enable us to improve our websites or to send you special offers. In these instances we will usually provide you with an opportunity to opt out from receiving any information after providing your details.

Unless a client agrees and consents, we do not disclose personal information we collect to others for the purpose of allowing them to direct market their products and services.

We may engage other people to perform services for us, this may involve those people handling personal information that we possess. In these situations, we prohibit that person from using personal information about you except for the specific purpose for which we supply it.

We may disclose personal and/or sensitive information to:

  • third parties, including (but not limited to) any entities or organizations handling any claims;
  • consultants we engage to assist individuals;
  • consultants we engage to manage our business;
  • third party service providers;
  • organizations involved in a transfer or sale of all or part of our assets or business (including accounts and trade receivables);
  • our lawyers;
  • our accountants;
  • our compliance consultants;
  • regulatory authorities,
  • anyone else to whom the individual authorizes us to disclose it.

We may also collect personal and/or sensitive information from these organizations and individuals, and deal with that information in accordance with this Policy.

We train our employees and advisers who handle personal information to respect the confidentiality of customer information and the privacy of individuals. We regard breaches of your privacy very seriously and will impose appropriate penalties for breach of this Policy, which may, in certain circumstances, include dismissal.

Disclosure Required by Law

We may be required to disclose customer information by law e.g. under Court Orders or Statutory Notices pursuant to taxation or social security laws or under laws relating to sanctions, anti-money laundering or counter terrorism financing.

Direct Marketing

We will only use or disclose the personal information we hold about you for the purpose of direct marketing if we have received the information from you and you have not requested not to receive such information.

Direct marketing means that we should use your personal information to provide you with information on our products and services that may interest you.

If you wish to opt-out of receiving marketing information altogether, you can contact us on vipsignalstradealerts@gmail.com

Information Submitted To 3rd Party Technology & Service Providers

  • By registering for our trading room, you are providing consent and permission to share this information with the 3rd party platform.
  • Once you register and complete our application form you are also agreeing to their privacy policy and terms of service, consenting to their cookie policy and marketing policy.
  • We are not responsible for your data once the information is passed to these 3rd parties or technology providers.
  • You may receive marketing and promotional emails, as well as targeted ads from these 3rd parties.
  • You may have cookies and tracking scripts (beacons) placed in your browser by these 3rd parties websites and software, beyond our control. You are subject to the providers’ cookie policy.

Changes

XAU/USD Trading Group may change this policy from time to time by updating this page, and by providing any information to XAU/USD Trading Group, you’re accepting such changes. Any changes to our privacy policy will be posted here 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

This policy is effective from 01/01/2012.